What type of payments are accepted?
- Online payments are accepted in the form of credit cards or wipay vouchers.
- Cash upon collection is accepted if collecting at any of our pick up locations or if using our personal delivery option, Island Dropper or UPS delivery option.
- Linx debit card payments upon delivery/collection are accepted as well.
- Offline payments are accepted via bank deposits at either First Citizens Bank or Scotiabank. Online transfers and fast deposits are accepted. Account details will be sent upon receipt of order.
What shipping methods are available?
- Shipping is done via UPS, Uptown Girls personnel, Island Dropper, TTPOST and DHL regionally and internationally.
How soon are items available?
- All items are instock unless stated otherwise and are available for collection as soon as the next day.
Are custom/pre orders accepted?
How to cancel an order?
- Simply send us name and order number and indicate cancellation.
Can my order be held?
- Due to limited sizes and customer demand, items are not held for more than 48 hours for offline and collection customers. If extended time is needed for bank deposit please notify us, otherwise order will automatically be cancelled.
- Orders are automatically cancelled if a customer does not collect on day indicated and no notification given along with no indication as too newly selected date.
Are items padded?
- All our swimsuits are padded unless indicated otherwise.
I’m unsure of my size, what do I do?
- If unsure of size please refer to size chart or message us for clarification.
Chart is just a reference.
Please note that some items run small and others big which will be indicated in the item description.